Overview

Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Funeral Director/Embalmer at Advent Funeral & Cremation Services in Falls Church, VA. The Funeral Director/Embalmer manages all phases of the funeral arrangement from setting up funeral services to final disposition. The Funeral Director interacts directly with client families, making all arrangements, handling all aspects of the service, and ensuring the client family receives a flawless experience that captures, acknowledges, and shares the life purpose of their loved one. This position is considered a significant practitioner level and as such must be participating in professional funeral service function according to prescribed, established levels and have from time-to-time lead or supervisory responsibility of staff or of a designated function or department.
Role and Responsibilities:
Company/Financial
• Supports the company’s commitment to the 5 Unique Truths by demonstrating the utmost professionalism and ethical behavior
• Understands and adheres to Company standard operating procedures and guidelines as outlined
• Agrees to and supports Company policies/procedures as outlined in the FPG Policy/Procedure manual
• Models and demonstrates a positive attitude and harassment free working environment
• Completes all required learning and development outlined by the company
• Ensures every client family is presented with all service and merchandise options – Every Family, Every Option, Every Time
• Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
• Acts to improve market share through participation in community events, groups and/or organizations and other community relationships as assigned by your supervisor
• Carries out other projects/duties as assigned (i.e., car washing, building/equipment repair, pre-need arrangement planning)
Team Members
• Oversees all Team Members participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location
• Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
Client Families
• Works on-call/first call, in rotation as assigned (i.e., phone, face to face, at the hospital, hospice, residence)
• Initial transfers of decedents, embalms, dresses, cosmetizes, caskets and prepares deceased on as needed basis (per appropriate licensing) to the instructions obtained from the family
• Meets with client families to listen, educate, and arrange personalized funeral services and ensures their experience with the business is of the highest quality
• Utilizes systems/technology (i.e., Matthews/Aurora Advisor in place to review merchandise options, enter contracts and complete necessary forms at time of arrangement conversation)
• Completes tasks and details resulting from the Arrangement Conference
• Ensures proper paperwork, including permits and certificates are completed timely and in accordance with relevant laws and regulations
• Conducts and attends funeral services regularly
• Lead all post service follow-up as needed
Requirements & Qualifications:
• Current state licensure for funeral directing & embalming
• Self-motivated, and energetic
• Excellent written and verbal communication
• Superior customer service skills
• Sensitivity and knowledge of different philosophical systems and religions
• Knowledge of basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture
• Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
• Clean driving record
Team Member Benefits Include:
• Entry-level and experienced professionals; students and veterans – we offer complete career paths regardless of your career and life stage
• Unique ShareLife® technology lets you create one-of-a-kind life celebrations for the families you serve
• Competitive salaries and performance incentives
• Team member referral program
• Medical, dental, prescription and vision insurance
• Vacation, sick and holiday pay
• 401k with company match
• Company-paid life insurance, long-term disability, and short-term disability

Apply Here: https://www.click2apply.net/eow55DiljVAGHjPaHd2P8

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